Patient guide
Your visit, made clearer.
Practical information for booking, preparing and following up.
Before you set out.
Confirm your appointment, the department and any preparation before you travel.
- Ask whether you need a referral letter.
- Bring relevant previous results and a list of medicines, if available.
- Confirm fees, insurance authorisation and payment arrangements.
- Let the team know if you need help with access or mobility.
From booking to follow-up.
Booking
Call, use WhatsApp or send a request. The front desk confirms the date and any preparation.
What to bring
Bring identification, any referral letter, relevant previous results or medical documents, and HMO details where applicable.
Opening
Nikea is open 24 hours daily, with doctors on call. Contact the front desk to confirm availability for your care needs.
Insurance
Nikea currently works with Leadway Health HMO and AXA Mansard. Confirm cover and authorisation before your visit.
Results
The care team will explain the appropriate results and follow-up arrangements for your visit.
Urgent help
The website form is not an emergency contact channel. Do not wait for an online response if you need urgent medical help.
Health insurance
Confirmed HMO partners.
Please contact our front desk to confirm cover and authorisation requirements before your visit.
Your next step
Let's find the right care.
Explore a service or ask about an appointment.